Withdrawing Funds Back to Your Wallet
Head to the cashier and select Withdrawal. Your account must have completed identity verification before a payout request is processed — this step protects your funds and keeps your wallet the only destination. Choose bKash, Nagad, or Rocket, enter the amount, and submit. We review each request; once cleared, the transfer goes directly to the wallet number registered on your account. If
your withdrawal is held for any reason, the support team can walk you through the specific step that needs attention.
- Open Withdrawal — Go to the cashier in your account and tap the Withdrawal option.
- Select payout wallet — Choose bKash, Nagad, or Rocket — only the wallet linked to your verified account is eligible.
- Enter the amount — Type the amount you want to withdraw and confirm the destination wallet number shown.
- Submit and track — Submit the request and monitor its status in your account transaction history.