Reference

Terms That Govern Your cb6 Account

These terms set out what you agree to when you open and use a cb6 account. Access to our lobby and wallet features depends on your local law and eligible region — read through before you start.

Account eligibility appliesbKash, Nagad, Rocket coveredRegion-dependent accessWallet rules included
cb6 Terms That Govern Your cb6 Account
HOW WE OPERATE

How cb6 Handles Your Account Data

We keep your account data only as long as it is needed for the purpose it was collected — transaction records are retained as required by applicable financial rules, and account details are removed on verified closure requests. Here is how we approach the key areas.

Data Retention

Transaction and account records are held for the period required under applicable rules. Once your account is closed and the retention period ends, personal data is deleted from active systems.

Account Security

Your account is protected by password and OTP verification. We do not store your bKash, Nagad or Rocket PIN — wallet authentication happens entirely within those apps.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. No third-party advertising cookies are placed without your consent.

Requesting Changes

To update your registered details or request account closure, go to account settings or contact support via live chat. Identity verification is required before changes are processed.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles queries through the channels below. Response times vary by channel and volume.

Live Chat Available directly inside your cb6 account dashboard. Raise a terms or account query and a support agent will respond in the same session.
Email Support Send detailed terms queries to our support address listed in your account settings. We aim to respond within one business day.
Account Help Centre Your account panel includes a help section covering common terms questions — wallet rules, eligibility, and account closure steps are all documented there.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

These terms apply to anyone who opens a cb6 account. Access and feature availability depend on your local law and the eligible regions we serve — check your eligibility before depositing.

We can update the terms when our services change, but we will notify you through your registered account before any material change takes effect. Continued use after that notice counts as acceptance.

Contact our support team first — most concerns are resolved there. If the issue remains unresolved, the dispute process outlined in the full terms document applies. You also retain rights under Bangladesh law.

No. Deposits via bKash, Nagad and Rocket are processed through those platforms directly. Your wallet PIN and account credentials never pass through or are stored on cb6 systems.

Log in, go to account settings, and use the data request option. Alternatively, contact support via live chat with your registered details and we will process the request after identity verification.

Local law takes precedence. Where Bangladesh regulation restricts a feature or right described in these terms, that restriction applies. Any clause unenforceable in your jurisdiction does not affect the rest.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.